Excalibur Self Storage

Excalibur Storage here in Burnet has been great to work with, but the real reason for this review is Paulett Casper. We were in the middle of a stressful situation and needed to downsize our unit pretty quickly. The last thing we needed was more pressure — and Paulett made sure that didn’t happen. She was calm, kind, and incredibly helpful. She walked us through our options, answered every question, and made the whole process feel manageable instead of overwhelming. You can tell she genuinely cares about the people she works with, not just the paperwork. The facility is clean, secure, and well kept — but customer service like Paulett’s is what truly makes Excalibur Storage stand out. Thank you, Paulett Casper, for making a tough situation easier than it could have been. We truly appreciate you.

Doing business with Paulette is such a pleasure. She is the main reason that we chose to store our motorhome at Excalibur. She is so awesome, professional, friendly and goes above and beyond the call of duty with a great amount of pride in her work. Such a joy to find these attributes this day and age! Keep up the good work mam and thank you! I do hope that this reaches the owners, and they realize how lucky they are to employ her.

I am a first time storage renter with Excalibur, and I have had a great experience so far! Paulett Casper was very friendly and helpful to talk to. They were easy to reach on the phone and made signing up an easy process.

Paulette is amazing to work with. She checks on things daily and is quick to advise if there are any issues. Very friendly and professional. Wish we didn't need storage but feel good knowing she's there to monitor our belongings.

⭐⭐⭐⭐⭐ Excalibur Self Storage has been so easy to work with. The staff is friendly, professional, and truly attentive to every detail. They made the entire process simple and stress-free, and we felt confident and well taken care of from the moment we walked in. You can tell they genuinely care about their customers, and it really shows in the way they do business. Highly recommend!