RecNation RV & Boat Storage - Conroe, TX - 28153 Robinson Road

I've worked with many rental companies over the years. The customer service and support from rec nation is easily the best. I appreciate that they keep their word and keep their rates as quoted without playing any games. their facilities are always secure and whenever I call with an issue I'm able to get through and speak to someone who can help me. many of the other companies in the Houston area are not businesses that I will ever work with again. they are shady they play games with rates and they have security issues.

I was actually shocked at the ease of this process and the accommodating nature of the sales personnel to allow me to go and look at the units and decide which I was interested in. I looked at 4 different facilities and they were all clean, well maintained, and had quality security measures in place. The app is easy to use for getting the gate open quickly when pulling a trailer so you’re not sticking out in the road or having to get out of the vehicle to punch in a code.

When I first rented my unit they were good. No complaints. Still no complaints about the unit itself. Their rates increased by $50 within 4 months after leasing my unit. When the location where my unit is located were doing some electrical work, they cut my lock without notifying me, which was the arrangement prior to any work being done in my unit. I called them regarding this and they didn’t know why this wasn’t communicated although the notes were in their system. I had to go purchase another lock which I was told I’d be refunded that amount. They said I would receive it within 3-5 days. I still haven’t received my refund and it’s been over 2 weeks. Ive contacted them several times with no resolution. I’ve emailed the CEO Gary Wojtaszek and kaitlyn twice with no response from either one of them regarding my refund. Not happy at all.

Secure Storage you can feel safe to store, lock and leave with peace of mind.

The units are what you need. Employees over the phone are great. Company wise I understand they want to save money. But they got rid off there trash dumpster and water from the water hoses they have. We all threw stuff we didn't want in our storage anymore in the dumpster. Used the water to wash our hands.