Extra Space Storage - 7558 - Louisville - 3415 Bardstown Rd

Sara and Amanda have been absolute rockstars since the very beginning. From when I first rented storage space to now, they've been nothing short of superheroes. They're kind, understanding, professional, and customer-focused. When I first rented my storage, I thought I rented enough space to store everything. On move-in day, I realized that I needed another storage unit. I panicked and went to the office with the moving truck waiting outside. Amanda wasted no time not only finding me a second storage unit I could rent that day (within the hour even!); but she also took the time to find me the best desk closest to the storage unit I already had rented. Despite being extremely stressed about the entire situation, Amanda reassured me that everything would be okay. She even checked in with me after move-in was complete. When I ran into financial issues paying for the units during a particularly difficult period in my life, both Sara and Amanda were so understanding and flexible with payment. Their compassion and care allowed me to get back on track financially and pay off my past-due fees in full, and they even secured a great renewal rate for me for both units I have. Sara and Amanda are angels, and I can't recommend this location enough! They'll take amazing care of you, and I've had zero issues with the storage or the staff. 5 out of 5 stars!!!

Amanda was amazing! She helped me get into my into same day within minutes. Her customer service is unmatched she deserves a raise! Thank you so much Amanda !

I’ve had a great experience with this storage facility. The property is always clean and well-kept, and I feel confident that my belongings are secure. The units are easy to access, and the temperature control has been reliable, which gives me peace of mind knowing my items are well protected. The management has been professional and helpful whenever I’ve needed assistance. Overall, I highly recommend this storage facility for anyone looking for a safe, dependable place to store their things!

Sara is the best!! She came off her lunch to help us. I'm truly appreciative...... Highly recommend... customer service is A1

David was freaking amazing. Gave me a tour, helped find my storage spot (I had gotten the numbers wrong at first) and was very friendly and helpful for my first time using a climate controlled storage space. The unit is great, clean, and had our lock ready to go on arrival. And they had CARTS!