Extra Space Storage - 7200 - Pompano Beach - Sample Rd

I had a wonderful experience here, and had been doing intense online research for weeks to find the right facility. I spoke with multiple storage companies on the phone and it was only until I spoke with Donnell McDonald at Extra Space Storage on Sample Road in Pompano Beach that I knew this was going to be a perfect fit for me. Donnell is very professional and walked me through the process from beginning to end. When I went to the facility to see the storage unit I had rented I was beyond impressed at the clean, secure, and well-maintained storage facility. Donnell was the absolute best—so professional, friendly, and helpful every step of the way. I appreciate the excellent service and would highly recommend this storage location to anyone. Now I have peace of mind and can head home to Europe for 6 months and know my stuff is safe. Donnell knows his stuff. Highly recommend. Ask for Donnell McDonald ⭐️⭐️⭐️⭐️⭐️

Finally a quick and easy smooth move! Staff was wonderful. Donnell especially went above and beyond to assist me in securing my storage unit. Facility very clean and secure. Thank you all for your services. Il

The best experience ever renting a storage. Donnell was amazing. He provided excellent customer service and helped us get exactly what we were looking for. He was courteous and professional just as all the other employees at this location. Thank you for all your help.

Severe Security Breach and Negligence — Avoid This Facility I am a long-term customer currently living out of state and I am appalled by the lack of security at this Pompano Beach location. My unit was breached and my heavy-duty lock was removed. The manager, Donnell, sent me photos showing my property was tampered with and electronics boxes were ripped open. When I called for an explanation, the manager admitted on record that building security is compromised. He stated that doors can be left ajar and there are many ways to gain access without a code. Despite these security failures, he flatly refused to perform an inventory check to help me identify stolen items for my police report. Extra Space Storage claims to offer peace of mind and top-tier security. In reality, they allowed my unit to sit unsecured for days and are now obstructing my attempt to document my losses. Other reviewers have noted the gates are left wide open at night. This is not a secure facility. It is a playground for thieves. I have filed a report with the Broward Sheriff’s Office and will be pursuing full legal action for gross negligence.

Carole at front desk is the best! We upgraded our unit and actually saved money. Didn’t even have to swap floors, so switching units was a breeze. All the staff is super friendly and helpful. Happy customers :)