Forward Storage - Port Royal (Phone Reservations Only)

We are active duty, Military, moving to the area and wanted to get a storage unit ahead of time close to our house.The Staff were very courteous and helpful in me trying to get a storage unit. I really appreciate their patience as the staff had to wait for me to upload my documents. I will say it was a little difficult to Originally get in contact with them, but I think it’s because they are busy. Was not an issue for me. Just thought it was worth noting.

Gaby was a great help. Her pacing and pleasant tone helped the interaction proceeded smoothly while I didn’t felt like I was being rushed or being a bother. She answered my question with admirable professionalism and made sure that I was clear on the terms and conditions before ending the call.

It was truly a great pleasure doing business with Forward Storage. With the passing of our dear baby brother, his property was shipped from Arizona. We needed a place to store his furniture, etc in a very short time frame. The driver of the truck found Forward Storage which was close to our home. We could not have been more happier. In making arrangements with Kay, of Forward Storage, she made things very easy and pleasant. When we needed an extra month, right away, she was there for us. She is a very kind and pleasant person to talk to. No fuss, no huff and I liked that. I highly recommend Forward Storage if you need that extra space to store your precious items. Thanks again Kay, for everything!! Update:: On July 20th, 2024, I spoke with Jeremy. He was so kind and was very helpful when I called to let Forward Storage know that I cleaned out my storage shed (#01) and that I would be paying my final bill at the end of July. I express to him how appreciative we were in the last few years with Forward Storage. He spoke nothing but kindness to us. My family and I have been with Forward Storage since 2021 when our dear baby brother passed away and we had his property shipped from Arizona. Through the new years, I've spoken with several staff with the company. They have been nothing but kind. We started off with one of their largest unit for my brother's property. There was a few items left over that we didn't have room for in our homes and of course we didn't want to give them away so we called them for one of their smallest units (see pictures). It served our needs very well especially when my son's shipment was sent home from Korea after serving 12 years in the Army (2 tour in Iraq and 1 in Afghanistan). Knowing we had rented the smaller storage shed, we felt safe storing his shipment in the unit until he was able to get to them himself. We live less than a half a mile from Forward Storage so that made things so very easy when we had to put things in or take things out of the unit. I'm kinda sad to leave Forward Storage, but it's time. We have nothing but respect for Forward Storage and no doubt I will always recommend them to other. It's good to know, I'll be able to come back if I ever need them again. I would like to thank Jeremy again for his kindness. Hopefully he will be the one I speak with when I make the final payment but if not, just know Jeremy, You Rock!!! Sending a great big THANK YOU to Forward Storage. Our Appreciation will forever shine this company. The kindness and understanding in customer service was awesome!! Tracey Robinson Port Royal, SC July 21, 2024

I had a fantastic experience at the storage facility! Jeremy was incredibly helpful and made the process fast and easy. He answered all my questions with patience and guided me through everything seamlessly. Thanks to his assistance, I found the perfect storage solution without any hassle. Highly recommend this place!

Storage unit rental was easy to set up online. Had questions regarding payment and lease terms. Julie was very helpful and was able to assist me with all my concerns in a very timely manner.