Public Storage - Bothell - 9000 NE Bothell Way

31 - 35 of 36 reviews is Showing

• May 25, 2017

  Person that helped me was efficient

  Person that helped me was efficient, friendly and conscious of my time. Felt she was confident, detailed and made sure of what I wanted and didn't want. Very nice and appreciated it.

  - Nina Weaver

• February 17, 2015

  Very convenient

  It was very convenient and easy to do business with the location. I wish the locks were not so specific to public storage I don't know where else I would use it.

  - Andre Vasquez

• March 31, 2020

  Love the wheeled flat beds that are available to help move

  The staff was very friendly. The area was well lit and easily accessible

  Recommended Yes

  price4/5 (good value)

  service5/5 (outstanding)

  cleanliness4/5 (clean)

  - Julia

• April 3, 2020

  Good value, some hidden costs

  I found their rates here pretty good compared to others, but expect the rate will start to go up rapidly after the introductory offer. Other costs were not shared with me in advance: I was told by phone I could use my own padlock, but at the facility I learned this applied only to some units; I had to buy a special lock/key for $20.00. Also, I wasn't told that insurance at the rate of $15 per month was required unless I had my own household insurance that covered it. Luckily, my existing insurance plan covers storage; others might not be so lucky. And there is the now-expected, in corporate America, small print about having absolutely no legal recourse of any kind in any matter for any reason, so you are entirely at your own risk regarding anything that could happen. SO I don't exactly feel I'm in great hands, but it serves my needs for the short term storage I need. Customer service at the facility was friendly and competent; easy to get in and out, and everything is clean and well cared-for.

  Recommended Yes

  price4/5 (good value)

  service4/5 (very helpful)

  cleanliness5/5 (squeaky clean)

  - WILLIAM

• June 12, 2019

  One difficulty I had was that their are...

  One difficulty I had was that their are no ramps for the dollys, You literally have to heft them over a curb to get to the front door. It's amazing to me that a storage place would not have ramps. It was not easy for me to use the dolly as a result. I'm not that strong and had to struggle.

  - Julie Morin

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